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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wendy “Brnisoutherngrl” Kramer

Wendy “Brnisoutherngrl” Kramer

May 1, 2026

5  out of  5
rating by Wendy “Brnisoutherngrl” Kramer
"the staff here is amazing.to work with!"
We responded:
"Thank u for taking the time to recognize us!!! :)"
Profile photo of Craig Schickling

Craig Schickling

April 28, 2026

5  out of  5
rating by Craig Schickling
"The only way to be treated by an insurance company is how this office treats their customers. Customer service alone, they win every time. No reason to go anywhere else. Been a customer for years and I look forward to the future years with Marc and his team."
We responded:
"Our team loves Craig!!! We would love to have a hundred more just like you! Thank you for your continued loyalty, kindness and positive vibes. YOU are the best part of State Farm of Morgantown. :)"
Profile photo of Steven Rose

Steven Rose

April 2, 2026

5  out of  5
rating by Steven Rose
"Been a customer for many years. Savannah did a great job helping me with my claim. I appreciate the great service. Thanks very much State Farm !"
We responded:
"SO glad we could help, Steve! Savanna really did a nice job on this. We appreciate your loyalty and kind review!! :)"
Profile photo of Edward Jones

Edward Jones

April 1, 2026

5  out of  5
rating by Edward Jones
"MELANIE Rules.... She's the ONLY rep I deal with if I have a question or mental issue in remembering what's what.... Thanks again for taking the time kid, Ed Jones"
We responded:
"YOU rule, Mr. Jones!!! Thank u for taking the time to give Mel some love. She cannot wait to speak to u!!! :) We all appreciate you regardless of the mood u are in!!"
Profile photo of Mauricio Contreras

Mauricio Contreras

February 9, 2026

5  out of  5
rating by Mauricio Contreras
"Best agent there is truly a class act. I am sure that my participation with State Farm is due to his office and to him, and Savanna"
We responded:
"Mauricio, No - it is YOU that is a class act, my friend! Thanks so much for being a great guy."
Profile photo of Walt Frankowski

Walt Frankowski

January 26, 2026

5  out of  5
rating by Walt Frankowski
"I wasn't able to log into my State Farm account to obtain new insurance ID cards for our vehicles, I got very frustrated after about 5 attempts failed so I called my agent. Marc Bellettiere. Savannah answered the phone, got my coverage information, and within 10 minutes I received the insurance cards from Savannah by email. Prompt and Excellect Service !!!"
We responded:
"Hey Walt, Thank u for recognizing her - Sav is very special and LOVES helping people!!! We are always here for anything u need. Be well :)"
Profile photo of Patrice Machikas

Patrice Machikas

January 13, 2026

5  out of  5
rating by Patrice Machikas
"I cannot say enough about Marc and his team! Best Customer Service I have ever received. We had a fireplace issue with extensive soot damage. They understood my need to move promptly because of pending surgery to get a painting team in to handle the damage. Everything turned around within a week. I have dealt with many insurance companies in my life and have never had that level of customer care and concern. Thank you Marc and your team."
We responded:
"Hey Patrice!!! Our claims team said you were WONDERFUL to work with. It is very uplifting to hear you mention the words care and concern, because that is our approach to what we do each day. You are so very welcome, and we are grateful for these very kind words. :)"
Profile photo of Matthew Kohl

Matthew Kohl

December 17, 2025

5  out of  5
rating by Matthew Kohl
"Quick and easy while also productive, learned a few things as well, Great service from the rep that helped."
We responded:
"Thank u Matt! Education is an often overlooked part of the process as insurance can be confusing and quite honestly, BORING!! :) We appreciate the kind words and are grateful you took the time to notice team!! "
Profile photo of Diane Hoffman

Diane Hoffman

December 16, 2025

5  out of  5
rating by Diane Hoffman
"Was shopping for insurance. Left messages for 6 agents, a week later only one returned my call ne he returned it six days later. So i started googling again and found this local agency. First time I called they picked up the phone and i had some quotes in less than 24 hours. They are kind, responsive and professional. Look forward to many years of dealing with them."
We responded:
"Diane! Means so much to us that you took the time to share your experience. Our agency prides itself on providing top notch service in a timely manner, and we are so happy that you recognize it!! Furthermore, we are all very impressed with YOU and your positive and welcoming personality. You are exactly the type of person we absolutely LOVE to work with and are looking forward to building a lasting, meaningful relationship. We are here for you anytime! Thank u!! :) "
Profile photo of Dave Perry

Dave Perry

December 11, 2025

5  out of  5
rating by Dave Perry
"My compliments to Melanie…outstanding patience and service - thank you!"
We responded:
"Thank u Dave for recognizing Mel and her efforts! She is excellent at what she does, and we appreciate you and the review. :)"
Profile photo of Mark Hoyt

Mark Hoyt

November 11, 2025

5  out of  5
rating by Mark Hoyt
"Called in to get an appointment to review my coverages but a small hiccup in communication landed me there the day i called instead of a thursday appointment on the books. I arrived at 4 right after my workday and met Melanie who was there helping another person. I waited my turn only to find Melanie was not aware of my visit. Now she could have said hey im at the end my day can you come in when you are scheduled. But instead she met with me and nicely answered and explained all my questions and concerns. As i was leaving i realized i just met another great person who does care about helping people. Good to know good customer service still exists. Great job Melanie."
We responded:
"Warms my heart to hear this, Mark!! In a day and age when customer service can be hit or miss, I am so glad that Mel HIT!! You took the time to let everyone know, and for that we are all grateful. This review and this morning's call are very much appreciated. Thank you, thank you kind sir!! :)"
Profile photo of Garrett Poe

Garrett Poe

November 11, 2025

5  out of  5
rating by Garrett Poe
"Highly recommend this State Farm Agency! Anytime I call needing something or help with a claim they are always on top of it! I recently had a claim with a car rental company and was given misinformation from that rental company. State Farm/Madison looked into it and found the mistake that was done by the car rental company and got it all resolved! Even got me some money back!! Madison, as well as everyone at this State Farm location is always polite, responsive, and professional. Highly recommended!!"
We responded:
"Garrett, SO happy that Madi was able to help you out! We all make mistakes, so sometimes you just have to ask the right questions and dig a little! Thank you for taking the time to recognize her and her efforts! Made our day!! :)"
Profile photo of Sarah Kirtner

Sarah Kirtner

October 3, 2025

4  out of  5
rating by Sarah Kirtner
"I recently had a conversation about insurance with Jacquelyn and Savannah. While I usually do not call, was glad for their kindness and shared knowledge. Greatly appreciate good customer service!"
We responded:
"Sarah, we greatly appreciate YOU!!! Thank you for taking the time to share your thoughts. We DO pride ourselves on serving our customers as best we can. :)"
Profile photo of Justin Edwards

Justin Edwards

October 2, 2025

5  out of  5
rating by Justin Edwards
"Mark, Savanna and the rest of State Farm team there in Morgantown have always been wonderful To work with and have as insurance provider. Very professional, humble, and just on point With providing excellent service. Thank You For All Y'all Do!"
We responded:
"We are very happy to hear this!! SO glad that you recognize the TEAM and that we are meeting your expectations. THANK YOU, Justin! :)"
Profile photo of Steven Minnich

Steven Minnich

September 11, 2025

5  out of  5
rating by Steven Minnich
"Process was so simple and was very easy to talk to Melanie! Marc Bellettiere is a wonderful man and I appreciate honesty and availability. These people have that. Thank you."
We responded:
"Glad to have u with us, sir!!! Spread the word about our agency and especially Mel and all her hard work! Happy that u took the time to write such kind words. Thank you, Steve :)"
Profile photo of Michael Horan

Michael Horan

September 9, 2025

5  out of  5
rating by Michael Horan
"Today I spoke to Savanna from state farm. She was incredibly helpful and extremely professional. She walked me through the process. She really made my day so much better after my windshield was hit by a rock . She was a blessing"
We responded:
"Hey Mike!!! SO glad to hear that you had a wonderful experience with Savanna. She has been such a welcome addition to our team and continues to grow each day. We really appreciate you recognizing her efforts! Thank you!! :)"
Profile photo of Robert Kwiatkowski

Robert Kwiatkowski

August 26, 2025

5  out of  5
rating by Robert Kwiatkowski
"Marc and his team at State Farm in Morgantown, PA are the absolute best! We've used them for home and auto insurance for many years, and they exceed our expectations during every interaction. If you're shopping for insurance of any kind, look no further than this talented group, and enjoy the same experience my family has had for years."
We responded:
"We are so very grateful to work with you and your family, Bob! It is our genuine pleasure. You guys are the reason we love what we do. Thank you so very much for this wonderful review!! It feels really good to know that we have exceeded your expectations!! :)"
Profile photo of Stephanie Krommes

Stephanie Krommes

July 23, 2025

5  out of  5
rating by Stephanie Krommes
"I recently switched both my auto and homeowners insurance policies to State Farm, and I couldn't be more pleased with the experience. From the initial quote to finalizing the policies, everything was smooth, transparent, and hassle-free. Melanie was outstanding—knowledgeable, friendly, and genuinely interested in helping me find the best coverage at the best rate. She took the time to explain all the options available, made sure I understood the details of my coverage, and answered all my questions with patience and professionalism. Not only did I end up with better coverage than I had before, but I also saved a lot of money. The process was fast and efficient, and I am very happy with Marc and his team. It’s clear that they value customers and take pride in offering top-notch service. I would Highly recommend!"
We responded:
"It is so great to have u both back with us!!! Cannot thank you enough for these kind words. We are so very happy that you had a positive experience. Melanie works so hard to make sure everyone comprehends what coverages they have and does so in such a professional, yet personal manner! You are the type of customer that makes the team SMILE :) "
Profile photo of Haven Taddei

Haven Taddei

July 23, 2025

5  out of  5
rating by Haven Taddei
"Marc and his office assistant Savanna are quick to respond, super friendly, and extremely professional! They provide quick and reliable service for any car I have had and I bundled by Renters Insurance to save more with them! I Love Morgantown Statefarm!"
We responded:
"Hey Haven!! SO nice of you to take the time to leave us a review. We are so happy that Savanna was able to help you and leave such a great impression! But more importantly - thrilled you got your MIATA!!! Enjoy it!! Thanks so much :)"
Profile photo of chris keith

chris keith

July 17, 2025

5  out of  5
rating by chris keith
"Melanie was extremely helpful and knowledgeable. She provided us with multiple different options and explained the advantages and disadvantages for each of them. Highly recommend!!!"
We responded:
"Thanks so much, Chris! Making sure that our customers understand and are comfortable with their policies is what truly sets our team apart from the others. Melanie is excellent at what she does, and I am so glad you have recognized this!! So nice to have you with us. :)"